Have questions? We're happy to help!

Customer Care Policies

Calendar

Check here for our Joliet location calendar.

Check here for our New Lenox location calendar.

 

Communication with Simply Music

As always, we welcome your feedback and your questions. Your teacher will provide you with her phone number and email address, and you are encouraged to contact her regarding scheduling, student progress, or weekly assignments.

To contact our office, call 779-379-2437 or use our email form.

 

Music Lesson Practice at Home

Practice requirements and goals will vary according to teacher assignments and student levels. Students taking instrumental lessons need an instrument in the home on which to practice.

Parental Involvement

Parental support is crucial to the success of each student. To keep parents informed, we regularly communicate via email or flyers. Students in vocal or instrumental lessons also have an assignment notebook to facilitate communication between studio and home.

Enrollment

Register any time of the year! We are always happy to welcome new students to our Simply Music family! You may start lessons at any time of the year and pause enrollment as needed. We’ll gladly pro-rate tuition or schedule makeup classes if you start lessons or Kindermusik classes partway through the month or session.

Once enrolled, we’ll keep you enrolled until you tell us you need to pause or withdraw. No need to constantly fill out forms to re-enroll. We want to keep things easy and convenient for you.

You can also check your current balance and change your class at our Parent Portal.

If you need to make a scheduling change, class change, or teacher change, just let us know by emailing us at info@simplymusicstudios.com, or by calling our office at 779-379-2437. We’re always glad to help.

Kindermusik: Monthly Tuition & Enrollment Inclusions

Our award-winning Kindermusik relaunches September 13, 2021. Registration for September classes begins June 1.

Your monthly Kindermusik tuition is for everything that is included with enrollment here at Simply Music – a scheduled number of weekly classes throughout the year (including summer!), plus your digitally delivered Home Materials and new music with each new unit, plus bonus classes we offer at times throughout the year.

Every Kindermusik enrollment also includes unlimited makeup classes for as long as you are enrolled, referral rewards for you and your new-to-Kindermusik friend that you refer to us, and lots of other little extras throughout the year. 

You’ll enjoy small class sizes (up to 10 children), a structured curriculum that progresses your child from one level to the next, a close connection with your licensed Kindermusik educator, music and activities to take home with you, and making lots of new friends – for yourself and for your child!

Your Kindermusik tuition is all-inclusive, covering the cost of tuition plus Home Materials.  Tuition is automatically billed on the 1st of each month to your credit or debit card on file.

You can also check your current balance and change your class at our Parent Portal.

Kindermusik: Enrollment Fees

Our award-winning Kindermusik relaunches September 13, 2021. Registration for September classes begins June 1.

An Enrollment Fee is charged at the time of enrollment for new students and thereafter in September of each year for returning students. The annual Enrollment Fee is an all-inclusive fee that covers the cost of your Personal Instrument Kit as well as registration processing.

Annual Kindermusik Enrollment Fees are $35 per student.  Enrollment fees are non-refundable.

You can also check your current balance and change your class at our Parent Portal.

Music Lessons: Tuition & Enrollment Inclusions

Your tuition for private lessons is for everything that is included with enrollment here at Simply Music — a scheduled number of weekly lessons for the year plus all of the special events, contests, awards program, and recitals planned for our students. And then of course, there’s also all the love, time, and effort your teacher puts in as well!

You can also check your current balance and change your class at our Parent Portal.

2020-2021 Tuition Schedule for Private Lessons

Fall Private Lessons (11 weeks): Aug 24, 2020

Winter Private Lessons (11 weeks) : Nov 16, 2020

Spring Private Lessons (11 weeks): Feb 22, 2021

Summer Private Lessons (11 weeks): May 17, 2021

Music Lessons: Enrollment Fees

An Enrollment Fee is charged at the time of enrollment for new students and thereafter on the first Monday of each Fall Session of each year for returning students. The annual Enrollment Fee is an all-inclusive fee that covers various recital and performance events fees as well as registration processing.

Annual Enrollment Fees are $50 per family, not per student.  Enrollment fees are non-refundable.

You can also check your current balance and change your class at our Parent Portal.

Music Lessons: Books & Supplies

Students taking instrumental or vocal lessons can expect about $45-55 of music expenses throughout the year. Notification of bills for music or extra supplies is sent by the studio as needed. These book and supplies fees will be applied to your account and charged the following week the books are received.

Makeup Lessons for Private Lessons

Regular attendance at lessons is an essential part of each student’s progress, motivation, and learning. We encourage you to be as consistent in attendance, just as we encourage consistency in your daily practice. We have set aside those 30 minutes of lesson time just for you, and no one else!

 

If you are ill and cannot come to your lesson, please call, email, or text us to notify us as soon as you can. If you have an upcoming vacation, you must notify us well in advance (at least 2 weeks) of the lesson(s) you'll be absent. If you don’t, we regret that we cannot offer a makeup lesson. If you choose to miss a lesson due to any other reason, we regret that we cannot offer a makeup lesson. Of course, if a class or lesson is cancelled because of snow or a teacher absence, we will arrange makeup lessons for those missed classes.

How to schedule a makeup lesson after you've contacted your teacher:

  • Go to this link.

  • Click on your teacher’s name. This will open your teacher's calendar where you'll see OPEN spots that are available for makeups throughout this session. Pick one that works for you. Please note that you cannot make the change directly to the calendar yourself.

  • Text or email your teacher with your chosen makeup date, and your teacher will schedule you in that spot.

Makeup Classes for Kindermusik

Our award-winning Kindermusik relaunches September 13, 2021. Registration for September classes begins June 1.

You have unlimited makeups in Kindermusik. Miss a class, drop in on another one. Have a sick child or going away for a vacation week? Just attend two class times the following week.

 

Simply contact our office at 779-379-2437 or email us at info@simplymusicstudios.com if you'd like to drop in on another scheduled class.

 

Of course, if a class or lesson is cancelled because of snow or a teacher absence, we'll offer a makeup date for those missed classes.

Inclement Weather Policy

Any weather closing information for Simply Music will be posted on our studio Facebook site, as well as confirmed via email or text.  Assume that we are remaining open for lessons or classes unless we announce differently.

You also have the option of setting up a virtual lesson with your teacher if you are not comfortable coming in-person because of the weather.

.

As always, your safety is our top concern. Please be safe and use your own discretion to decide when to travel based on conditions in your area or your driving route. 

No more missed lessons or Kindermusik classes for inclement weather!  If weather conditions are such that schools are canceled or we need to close our locations, we will teach any classes and lessons for that day online according to the regular schedule. 

Cancellation & Withdrawal

If you need to cancel your enrollment, you must notify us via our online form prior to the 1st of the month (Kindermusik) or prior to the first Monday of every 11-week session (private lessons) to avoid further charges. If notice is received on or after the 1st of the month (Kindermusik) or on or after the first Monday for the current 11-week session (private lessons), the tuition for the current month or session will still be charged.

COVID Precautions

Click here to read a detailed description of our cleaning procedure and mask-wearing policies.