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Presented by Simply Music's Red Note Musical Theater Program

Customer Care

How do I reach out if I have questions?

We are committed to making sure that you and your child have a wonderful experience! If issues do arise, please reach out to your teacher to get their support.  Your teacher will provide you with her phone number and email address, and you are encouraged to contact her directly.

If you are not able to resolve your issues or have misplaced your teacher's contact information, please reach out to us at info@simplymusicstudios.com or call our office at 779-379-2437, and we will work with you and your Red Note Musical Theater Director to support you as best we can.


 

Where are you located?

New Lenox Campus: 13919 E. Illinois Hwy. across from Tyler and Bentley Schools

Joliet Campus: 2312 Essington Rd. at Crossroads Christian Church


 

What is the High School Musical Jr calendar?

  • ​July 8 - 11  Rehearsal  9am - 12pm @ Simply Music New Lenox

  • July 15 - 18  Rehearsal  9am - 12pm @ Simply Music New Lenox

  • July 22 - 25  Rehearsal 9am - 12pm @ Simply Music New Lenox

  • July 29 - Aug 1  Rehearsal 9am - 12pm @ Simply Music New Lenox

  • Aug 5 - 8  Rehearsal  9am - 12pm @ Crossroads Church, Joliet

  • August 9 Performance 7:00 p.m. @ Crossroads Church, Joliet

  • August 10 Performances 2:00 p.m. and 7:00 p.m. @ Crossroads Church, Joliet


 

Can I enroll at any time?

For High School Musical Jr, registration begins January 1, 2024. We will close registration either when we reach capacity or in the case we have not filled the camp, we will close registration one day after the start date of July 8, 2024.

If you need to make any changes, just let us know by emailing us at info@simplymusicstudios.com, or by calling our office at 779-379-2437. We’re always glad to help.

What's included in my tuition?

Your High School Musical Jr tuition is for everything that is included with enrollment here at Simply Music – five weeks of Monday through Thursday classes and rehearsals, three performances, and a High School Musical Jr Cast T-shirt. And then of course, there’s also all the love, time, and effort your directing team puts in as well!

How does tuition work?

Simply Music offers a hassle-free automated payment system. When you're charged for tuition, we will immediately email a receipt to you. Tuition for High School Musical Jr is automatically charged at the time of registration. All changes or cancellations must be completed BEFORE June 1st. All cancellations will be subject to a refund of up to the full price of the camp minus a $50 processing fee per camp IF we receive a Change of Enrollment form before June 1st. For those camp registrations dated June 1st and following OR change requests dated June 1st and following, no refunds or credit will be issued.

 

You can also check your current balance and change your class at our Parent Portal.

What happens in case. . . of bad weather, my teacher is ill, or I miss a class?

What happens in inclement weather?

Any weather closing information for Simply Music will be posted on our studio Facebook site, as well as confirmed via email or text.  Assume that we are remaining open for lessons or classes unless we announce differently. If weather conditions are such that we need to close our locations, we will provide a makeup date for the class. 

What happens if my teacher is unwell?

We will make every effort to provide a substitute teacher who is fully prepared to run the class and follow the lesson plan prepared for that day.

What happens if I miss a class?

Unfortunately, there are no makeups for missed classes.

What if I need to pause or cancel?

We understand that circumstances can change for families impacting your ability to participate in live instruction.

All changes or cancellations must be completed BEFORE June 1st. All cancellations will be subject to a refund of up to the full price of the camp minus a $50 processing fee per camp IF we receive a Change of Enrollment form before June 1st. For those camp registrations dated June 1st and following OR change requests dated June 1st and following, no refunds or credit will be issued.

Again, please send your written notice via our online form.

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